Privacy Policy

This policy explains how KAOUYOU handles information supplied by visitors, prospective customers and industry partners through this website.

Effective 7 September 2026

1. Information we collect

When you submit a request for quotation, contact request or partner application, we may collect your name, business or brand name, email address, phone or WhatsApp number, country or region, project requirements, estimated quantities and other information you choose to provide.

Uploaded files may include tech packs, artwork, product references, spreadsheets or other development materials. Please submit only information and files that you are authorized to share.

When you submit an inquiry, we may also record operational source details such as the submission page, first landing page, referring website, campaign parameters and an anonymous inquiry reference. These details help us route the inquiry and understand which business channels generated it.

2. How we use information

To review and respond to B2B inquiries and applications.
To assess product feasibility, pricing inputs and development needs.
To communicate about sampling, production, quality and delivery.
To protect the website, prevent misuse and meet legal obligations.
To improve our services, forms and customer communications.

3. Service providers and international processing

We use specialist providers to operate this website and deliver inquiry emails, including Vercel for website hosting and Resend for email delivery. Information may therefore be processed in countries outside your own. We share only the information reasonably needed for these services to function.

4. Analytics and cookies

We use Google Analytics to understand how visitors find and use this website, including pages viewed, approximate location, device information and interactions. Analytics cookies and similar technologies may be used when the website loads. First-touch campaign details may be retained for the current browser session so an inquiry or WhatsApp click can be attributed to its original visit. Google may process this analytics data in accordance with its own privacy terms.

5. Retention and security

We retain inquiry and project information for as long as reasonably necessary to respond, maintain business records, support potential or active projects and comply with applicable obligations. We use reasonable technical and organizational safeguards, but no internet transmission or storage method can be guaranteed completely secure.

6. Your choices and rights

Depending on where you live, you may have rights to request access, correction or deletion of personal information, or to object to certain processing. We may need to verify your identity before completing a request. You can also choose not to submit an online form and contact us directly by email.

7. Contact us

For a privacy question or request, email hafiz@kaouyouclothing.com. For general project inquiries, visit our contact page.

8. Policy updates

We may update this policy when our website, services or legal obligations change. The effective date shown above identifies the current version.